HOSPITALITY COORDINATOR

  • Customer Service
  • Toronto

Website XMC

ABOUT XMC:

Founded in 2006, the XMC Group of Companies and its dynamic team of industry professionals provide strategic counsel, negotiation, execution, data analytics and measurement of sponsorship and Experiential MarketingTM programs and services. By leveraging a shared passion for sport, music, culture and cause, XMC connects with consumers, creates deep engagement and inspires target action. With over $1.5 in deals negotiated, activated and/or valuated, XMC delivers client success by taking ownership, inspiring confidence, and exceeding expectations.

ROLE SUMMARY:

XMC is looking for an experienced Hospitality Coordinator who is ready to take on new and exciting challenges with Canada’s Official Experiential MarketingTM Agency.

The Hospitality Coordinator will work on a variety of Sobeys Corporate projects and hospitality programs (Corporate Events, Employee Engagement, Holiday Celebrations and other Internal Marketing Events) in collaboration with the account team as required by the Account Manager or Director.

This role includes contributing as required to the successful execution of programs and projects within the parameters of the overall client corporate strategy including peer/employee engagement and high-end hospitality. A typical day may include developing gift packages (including sourcing elements and coordinating shipping/handling), organizing hospitality events (including sourcing locations, organizing food/bev and arranging décor), training brand ambassadors, being onsite at an event, participating in client meetings and collaborating with colleagues.

In addition to managing the logistics of a program, the candidate should be able to provide forward thinking to help enhance our client’s program as well as the agency as a whole.

Accountabilities also include successful client interface and relationship management.  As an XMC team member, the Hospitality Coordinator demonstrates collaboration, strives for excellence and always looks to better the agency and improve effectiveness overall.

The ideal candidate for XM is one with a work-hard attitude; someone dedicated, focused and flexible enough to understand that there is no such thing as a “standard” day on the job.

KEY FUNCTIONS & RESPONSIBILITIES:

70%                    Contribute to the on-time and on-budget delivery of client programs including daily/weekly reporting, planning, project management and execution.

10%                    Successful client interface and relationship building.

10%                    Contribute to client strategy and program plan including innovative ideas, exploring new opportunities for client success and continuous improvement.

10%                    Overall XMC team contribution including sharing ideas, enabling the success of others and development effective processes for delivery.

SKILLS / KNOWLEDGE / EXPERIENCE / EDUCATION:

  • Related university degree, college diploma or equivalent industry experience
  • Experience in hospitality
  • One-two years of marketing/hospitality experience
  • Strong team player and collaborates with others to achieve shared goals
  • Excellent organizational skills and attention to detail
  • Can work effectively under pressure
  • Excellent verbal and written communication skills
  • Strong computer skills including Microsoft Excel, Word and PowerPoint
  • Ability to apply analytical thinking to daily and weekly client reports
  • Takes initiative and is self-motivated
  • Positive attitude
  • Demonstrates dedication to client satisfaction and program success
  • Holds a valid driver’s license

If this opportunity interests you, and you meet all of the above requirements, please submit your resume in confidence: alexandra@xmc. We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

XMC is an equal opportunity employer that is committed to an inclusive, accessible environment, where all employees feel supported and valued. If you require accommodation for the recruitment/interview process, please let us know, and we will work with you to meet your needs.  In accordance with the Accessibility for Ontarians with Disabilities Act, XMC will provide reasonable accommodation to employees and prospective employees upon request. If you require a specific accommodation because of a disability or a medical need, please advise us in your application.